Caller name not showing up

I’m using a Sangoma s500 phone and I’m having an issue with the caller name not showing up on inbound calls however the phone number shows up but with no name.

You need to make sure your PBX is sending it. Logs on the PBX would be helpful but the phone takes caller ID name just fine as long as your PBX and carrier are setup for caller ID name

You can post the logs here but make sure the logs are showing the Caller ID coming in from your carrier and your PBX sending them to the phone.

syntax error: syntax error, unexpected ‘’, expecting $end; Input:
"“xxxx” = “” I

Need more logs

I found my issue…I had misconfigured the CID name prefix. Thanks for your help

Glad you resolved it.