Caller id source

[antonis77 (Antonis Ntaragiannis)]

Hi,

I want to setup in the endpoint manager the caller-id source to be PAI-RPAI-From and i dont see any option.

Where can i set this in my template ?

And which is the correct order for caller-id because when i receive a transfer call i dont see the caller-id of the person who called, but i see the extension number who transfered that call to me

Thanks

[lgaetz (Lorne Gaetz)]

If the specific option you’re looking for is not on a device template, you can use the Basefile editor to make the change:
https://wiki.freepbx.org/display/FPG/EPM-Admin+User+Guide#EPM-AdminUserGuide-BasefileEditing

[antonis77 (Antonis Ntaragiannis)]

Hi,

it is very strange that i can see the caller-id of the person who called in Yealink/Grandstream phones but not in the Sangoma one’s.

How does the sangoma phones handle caller-id in the sip account sectiion i see many options
RPAI-PAI-FROM e.t.c.

I ve set it in all the options but still dont see the caller-id when someone is transfering a call.

Thanks

[lgaetz (Lorne Gaetz)]

Phone config for S series has PAI enabled by default.

[antonis77 (Antonis Ntaragiannis)]

OK, and what do you think might be the reason that i dont see the caller-id of the person who called me, when someone is transfering that call to me ?

And this is happening only with Sangoma phones , not Grandstream or Yealinks ?

Thanks