Callcentric sending random DID

[comtech]

I see a similar thread where you are discussing this. It might be better to merge this.

Unable to internal routing (to ext) based upon called ID by customer

Dear all my issue is very simple but I am unable to fix. I have a callcentric account and our offices have USA/UK/AUS numbers for customers i.e. people in USA call on our USA number, people in UK on our UK number etc. and all these calls terminate via callcentric to our office. Previously within callcentric we had few DIDs setup so that if call comes from US number it would go to ext 10, 11, 12 UK would go to ext 20, 21, 22 AUS would go to ext 30, 31, 32 or in simple words, routing based u…