Hello,
I was wondering if there was a place I could go in the FreePBX GUI or host to look at calls backs that are pending from the callback module (not Queue Callback)?
Thanks!
/var/spool/asterisk/outgoing/
It uses call files. There is no actual tracking.
I trigged a callback that I built in the callback module that calls me back in 3 minutes. It worked; however, at no time did I see anything in /var/spool/asterisk/outgoing using ls. Am I missing something? Thanks for your help!
watch -n 1 ls -l /var/spool/asterisk/outgoing/
will update every second
2 Likes
Thank Dicko,
I ran watch -n 1 ls -l /var/spool/asterisk/outgoing/ prior to dialing the system. I hit the announcement that passes me to the callback module, it worked as expected (got a callback in 3 minutes). At no point did I see anything on my screen other than:
Every 1.0s: ls -l /var/spool/asterisk/outgoing/ Fri Oct 21 06:18:37 2016
total 0
Any other ideas?
The callback was built in the callback module in the GUI and simply points to an announcement for the callback. I forgot to mention in the earlier post that I am on FreePBX 13.0.188.9 / Asterisk Version: 13.7.2
A quick look at
/var/lib/asterisk/bin/callback
shows that is does not use call-files but sets an "originate " through AMI after pausing x seconds. So try
watch -n 1 “ps axo pid,etimes,cmd |sed ‘s|/usr/bin/php -q /var/lib/asterisk/bin/||’|egrep ‘callbac[k]|PI[D]’”
Thanks for the help dicko, it is really appreciated. When I run he command:
watch -n 1 “ps axo pid,etimes,cmd |sed ‘s|/usr/bin/php -q /var/lib/asterisk/bin/||’|egrep ‘callbac[k]|PI[D]’”
It brings me to an unintelligible view (sample below). Any idea what I am doing wrong here?
********* simple selection ********* ********* selection by list *********
-A all processes -C by command name
-N negate selection -G by real group ID (supports names)
-a all w/ tty except session leaders -U by real user ID (supports names)
-d all except session leaders -g by session OR by effective group name
-e all processes -p by process ID
T all processes on this terminal -s processes in the sessions given
a all w/ tty, including other users -t by tty
g OBSOLETE – DO NOT USE -u by effective user ID (supports names)
r only running processes U processes for specified users
x processes w/o controlling ttys t by tty
*********** output format ********** *********** long options ***********
-o,o user-defined -f full --Group --User --pid --cols --ppid
-j,j job control s signal --group --user --sid --rows --info
-O,O preloaded -o v virtual memory --cumulative --format --deselect
-l,l long u user-oriented --sort --tty --forest --version
-F extra full X registers --heading --no-heading --context
********* misc options *********
-V,V show version L list format codes f ASCII art forest
-m,m,-L,-T,H threads S children in sum -y change -l format
-M,Z security data c true command name -c scheduling class
Thanks again!
That might be a ps version problem on your OS
start with
ps -aux|grep callback
the rest is formatting
,
Got it, again thanks to dicko! I missed a part of the error in the paste of my previous post.
“ERROR: Unknown user-defined format specifier “etimes”.”
“It seems that only newer versions (>=3.3.0) of procps (actually procps-ng) have the “etimes” field.” (Google search)
The following command worked:
watch -n 1 “ps axo pid,lstart,cmd |sed ‘s|/usr/bin/php -q /var/lib/asterisk/bin/||’|egrep ‘callbac[k]|PI[D]’”
Result:
PID CMD
1512 /bin/bash /var/www/html/admin/modules/vqplus/start-queuecallback.sh
1514 /usr/bin/php -q /var/www/html/admin/modules/vqplus/queue-callback.php
5274 php /var/lib/asterisk/bin/callback ############# app-announcement-66.s.1 180
for older versions of ps you SHOULD be able to use etime (no s) it will display in hr:mn:sc the elapsed
You might need to “tune out” the queuecallback stuff, and leave out the sed ‘s|/usr/bin/php -q /var/lib/asterisk/bin/||’ pipe
try
watch -n 1 “ps axo pid,etime,cmd|grep -v queue|egrep ‘callbac[k]|PI[D]’”
1 Like
That’s even better! Thanks!