What I’m trying to achieve-
We have outworkers who we want to be able to call clients via the company pbx. We do not want the outworkers to incur any cost with this process.
We have trawled the various forums and advice sites and find various answers that are vague enough to confuse the hell out of us and have varying degrees of success but none seem to be very definitive nor do they appear to be for the version of FreePBX we are using.
We are using FreePBX 126.96.36.199 that is fully up to date.
What we’ve tried-
We have tried setting up an inbound route to identify the inbound CLID then route to callback which has a destination after callback of the DISA (password protected) but we do not appear to get a response from the pbx (we hear nothing when calling in on the DID). We have tried every combination in the inbound route for identifying the inbound call source (DID/CLID) with the same results.
It does work if we set up the inbound route to go straight to the DISA but the outworkers would incur expense which is what we’re trying to avoid.
Does anybody have the answer for FreePBX 188.8.131.52 please?