I have set a phone number as custom destination(external number) and set it as a option in IVR.
If someone chooses it call successfully dials out.
But I want to change the typical phone ringing(from the provider of the outbound external number) to a custom system recording till the other party picks up.
Set up a Ring Group with only one member that rings the external number. Set music-on-hold to desired audio. Set the IVR option to the Ring Group.
Call is not getting connected to external number.
External number format is 0XXXXXXXXXX.
Tried setting different extension formats as internal extension(say 5000), didn’t work.
Below is my config, please help.
Logs from pressing 1, to call termination:
2 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [1@ivr-1:1] Set("SIP/bsnlin-0000001a", "__ivrreturn=0") in new stack
3 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [1@ivr-1:2] Goto("SIP/bsnlin-0000001a", "ext-group,0XXXXXXXXXX,1") in new stack
4 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx_builtins.c: Goto (ext-group,0XXXXXXXXXX,1)
5 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:1] GotoIf("SIP/bsnlin-0000001a", "0?cid") in new stack
6 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:2] Progress("SIP/bsnlin-0000001a", "") in new stack
7 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:3] Macro("SIP/bsnlin-0000001a", "user-callerid,") in new stack
8 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:1] Set("SIP/bsnlin-0000001a", "TOUCH_MONITOR=1760891615.50") in new stack
9 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:2] Set("SIP/bsnlin-0000001a", "CHANCONTEXT=") in new stack
10 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:3] Set("SIP/bsnlin-0000001a", "CHANCONTEXT=") in new stack
11 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:4] Set("SIP/bsnlin-0000001a", "CHANEXTENCONTEXT=bsnlin-0000001a") in new stack
12 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:5] Set("SIP/bsnlin-0000001a", "CHANEXTEN=bsnlin-0000001a") in new stack
13 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:6] Set("SIP/bsnlin-0000001a", "CALLERID(number)=91XXXXXXXXXX") in new stack
14 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:7] Set("SIP/bsnlin-0000001a", "AMPUSER=91XXXXXXXXXX") in new stack
15 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:8] Set("SIP/bsnlin-0000001a", "HOTDESCKCHAN=bsnlin-0000001a") in new stack
16 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:9] Set("SIP/bsnlin-0000001a", "HOTDESKEXTEN=bsnlin") in new stack
17 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:10] Set("SIP/bsnlin-0000001a", "HOTDESKCALL=0") in new stack
18 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:11] ExecIf("SIP/bsnlin-0000001a", "0?Set(HOTDESKCALL=1)") in new stack
19 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:12] ExecIf("SIP/bsnlin-0000001a", "0?Set(CALLERID(name)=)") in new stack
20 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:13] GotoIf("SIP/bsnlin-0000001a", "0?report") in new stack
21 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:14] ExecIf("SIP/bsnlin-0000001a", "1?Set(REALCALLERIDNUM=91XXXXXXXXXX)") in new stack
22 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:15] Set("SIP/bsnlin-0000001a", "AMPUSER=") in new stack
23 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:16] GotoIf("SIP/bsnlin-0000001a", "0?limit") in new stack
24 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:17] Set("SIP/bsnlin-0000001a", "AMPUSERCIDNAME=") in new stack
25 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:18] ExecIf("SIP/bsnlin-0000001a", "0?Set(__CIDMASQUERADING=TRUE)") in new stack
26 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:19] GotoIf("SIP/bsnlin-0000001a", "1?report") in new stack
27 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx_builtins.c: Goto (macro-user-callerid,s,28)
28 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:28] NoOp("SIP/bsnlin-0000001a", "Macro Depth is 1") in new stack
29 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:29] GotoIf("SIP/bsnlin-0000001a", "1?report2:macroerror") in new stack
30 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx_builtins.c: Goto (macro-user-callerid,s,30)
31 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:30] GotoIf("SIP/bsnlin-0000001a", "0?continue") in new stack
32 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:31] ExecIf("SIP/bsnlin-0000001a", "1?Set(__CALLEE_ACCOUNCODE=)") in new stack
33 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:32] Set("SIP/bsnlin-0000001a", "__TTL=64") in new stack
34 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:33] GotoIf("SIP/bsnlin-0000001a", "1?continue") in new stack
35 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx_builtins.c: Goto (macro-user-callerid,s,49)
36 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:49] Set("SIP/bsnlin-0000001a", "CALLERID(number)=91XXXXXXXXXX") in new stack
37 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:50] Set("SIP/bsnlin-0000001a", "CALLERID(name)=91XXXXXXXXXX") in new stack
38 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:51] GotoIf("SIP/bsnlin-0000001a", "0?cnum") in new stack
39 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:52] Set("SIP/bsnlin-0000001a", "CDR(cnam)=91XXXXXXXXXX") in new stack
40 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:53] Set("SIP/bsnlin-0000001a", "CDR(cnum)=91XXXXXXXXXX") in new stack
41 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-user-callerid:54] Set("SIP/bsnlin-0000001a", "CHANNEL(language)=en") in new stack
42 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:4] Macro("SIP/bsnlin-0000001a", "blkvm-setifempty,") in new stack
43 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-blkvm-setifempty:1] GotoIf("SIP/bsnlin-0000001a", "1?init") in new stack
44 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx_builtins.c: Goto (macro-blkvm-setifempty,s,4)
45 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-blkvm-setifempty:4] Set("SIP/bsnlin-0000001a", "__BLKVM_CHANNEL=SIP/bsnlin-0000001a") in new stack
46 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-blkvm-setifempty:5] Set("SIP/bsnlin-0000001a", "SHARED(BLKVM,SIP/bsnlin-0000001a)=TRUE") in new stack
47 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-blkvm-setifempty:6] Set("SIP/bsnlin-0000001a", "GOSUB_RETVAL=TRUE") in new stack
48 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-blkvm-setifempty:7] MacroExit("SIP/bsnlin-0000001a", "") in new stack
49 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:5] GotoIf("SIP/bsnlin-0000001a", "1?skipov") in new stack
50 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx_builtins.c: Goto (ext-group,0XXXXXXXXXX,8)
51 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:8] Set("SIP/bsnlin-0000001a", "RRNODEST=") in new stack
52 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:9] Set("SIP/bsnlin-0000001a", "__NODEST=0XXXXXXXXXX") in new stack
53 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:10] GosubIf("SIP/bsnlin-0000001a", "0?sub-rgsetcid,s,1()") in new stack
54 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:11] Gosub("SIP/bsnlin-0000001a", "sub-record-check,s,1(rg,0XXXXXXXXXX,dontcare)") in new stack
55 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@sub-record-check:1] GotoIf("SIP/bsnlin-0000001a", "12?initialized") in new stack
56 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx_builtins.c: Goto (sub-record-check,s,10)
57 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@sub-record-check:10] NoOp("SIP/bsnlin-0000001a", "Recordings initialized") in new stack
58 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@sub-record-check:11] ExecIf("SIP/bsnlin-0000001a", "0?Set(ARG3=dontcare)") in new stack
59 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@sub-record-check:12] Set("SIP/bsnlin-0000001a", "REC_POLICY_MODE_SAVE=") in new stack
60 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@sub-record-check:13] ExecIf("SIP/bsnlin-0000001a", "0?Set(REC_STATUS=NO)") in new stack
61 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@sub-record-check:14] GotoIf("SIP/bsnlin-0000001a", "2?checkaction") in new stack
62 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx_builtins.c: Goto (sub-record-check,s,17)
63 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@sub-record-check:17] GotoIf("SIP/bsnlin-0000001a", "0?sub-record-check,rg,1") in new stack
64 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@sub-record-check:18] NoOp("SIP/bsnlin-0000001a", "Generic rg Recording Check - 91XXXXXXXXXX 0XXXXXXXXXX") in new stack
65 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@sub-record-check:19] Gosub("SIP/bsnlin-0000001a", "recordcheck,1(dontcare,rg,0XXXXXXXXXX)") in new stack
66 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [recordcheck@sub-record-check:1] NoOp("SIP/bsnlin-0000001a", "Starting recording check against dontcare") in new stack
67 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [recordcheck@sub-record-check:2] Goto("SIP/bsnlin-0000001a", "dontcare") in new stack
68 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx_builtins.c: Goto (sub-record-check,recordcheck,3)
69 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [recordcheck@sub-record-check:3] Return("SIP/bsnlin-0000001a", "") in new stack
70 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@sub-record-check:20] Return("SIP/bsnlin-0000001a", "") in new stack
71 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:12] Set("SIP/bsnlin-0000001a", "RingGroupMethod=ringall") in new stack
72 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:13] Set("SIP/bsnlin-0000001a", "__ALT_CONFIRM_MSG=") in new stack
73 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:14] GotoIf("SIP/bsnlin-0000001a", "0?RGVQANNOUNCE:NORGVQANNOUNCE") in new stack
74 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx_builtins.c: Goto (ext-group,0XXXXXXXXXX,17)
75 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:17] Macro("SIP/bsnlin-0000001a", "dial,20,m()HhTt,5000") in new stack
76 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-dial:1] NoOp("SIP/bsnlin-0000001a", "Blind Transfer: , Attended Transfer: , User: , Alert Info: ") in new stack
77 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-dial:2] ExecIf("SIP/bsnlin-0000001a", "0?Set(ALERT_INFO=)") in new stack
78 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-dial:3] ExecIf("SIP/bsnlin-0000001a", "0?Set(ALERT_INFO=)") in new stack
79 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-dial:4] ExecIf("SIP/bsnlin-0000001a", "0?Set(ALERT_INFO=)") in new stack
80 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-dial:5] ExecIf("SIP/bsnlin-0000001a", "0?Set(CHANNEL(musicclass)=)") in new stack
81 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-dial:6] AGI("SIP/bsnlin-0000001a", "agi://127.0.0.1/dialparties.agi") in new stack
82 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: Starting New Dialparties.agi
83 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: Caller ID name is '91XXXXXXXXXX' number is '91XXXXXXXXXX'
84 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: CW Ignore is:
85 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: CF Ignore is:
86 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: CW IN_USE/BUSY is: 1
87 [2025-10-19 22:03:45] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: Ringgroup confirm is :
88 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: Methodology of ring is 'ringall'
89 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: Added extension 5000 to extension map
90 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: Extension 5000 cf is disabled
91 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: Extension 5000 do not disturb is disabled
92 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: Discovered PJSIP Endpoint PJSIP/5000
93 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: Ended up with no PJSIP contacts
94 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: dbset CALLTRACE/5000 to 91XXXXXXXXXX
95 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: Filtered ARG3: 5000
96 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: Setting default NOANSWER DIALSTATUS since no extensions available
97 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: RVOL_MODE ''
98 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: RVOL is:
99 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] res_agi.c: agi://127.0.0.1/dialparties.agi: RVOLPARENT is:
100 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] res_agi.c: <SIP/bsnlin-0000001a>AGI Script agi://127.0.0.1/dialparties.agi completed, returning 0
101 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-dial:7] GotoIf("SIP/bsnlin-0000001a", "0?") in new stack
102 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-dial:8] NoOp("SIP/bsnlin-0000001a", "Returned from dialparties with no extensions to call and DIALSTATUS: NOANSWER") in new stack
103 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-dial:9] MacroExit("SIP/bsnlin-0000001a", "") in new stack
104 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:18] Gosub("SIP/bsnlin-0000001a", "sub-record-cancel,s,1()") in new stack
105 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] pbx.c: Executing [s@sub-record-cancel:1] Return("SIP/bsnlin-0000001a", "") in new stack
106 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:19] Set("SIP/bsnlin-0000001a", "RingGroupMethod=") in new stack
107 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:20] GotoIf("SIP/bsnlin-0000001a", "0?nodest") in new stack
108 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:21] Set("SIP/bsnlin-0000001a", "__NODEST=") in new stack
109 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:22] Macro("SIP/bsnlin-0000001a", "blkvm-clr,") in new stack
110 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-blkvm-clr:1] Set("SIP/bsnlin-0000001a", "SHARED(BLKVM,SIP/bsnlin-0000001a)=") in new stack
111 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-blkvm-clr:2] Set("SIP/bsnlin-0000001a", "GOSUB_RETVAL=") in new stack
112 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] pbx.c: Executing [s@macro-blkvm-clr:3] MacroExit("SIP/bsnlin-0000001a", "") in new stack
113 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] pbx.c: Executing [0XXXXXXXXXX@ext-group:23] Goto("SIP/bsnlin-0000001a", "app-blackhole,zapateller,1") in new stack
114 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] pbx_builtins.c: Goto (app-blackhole,zapateller,1)
115 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] pbx.c: Executing [zapateller@app-blackhole:1] NoOp("SIP/bsnlin-0000001a", "Blackhole Dest: Play SIT Tone") in new stack
116 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] pbx.c: Executing [zapateller@app-blackhole:2] Answer("SIP/bsnlin-0000001a", "") in new stack
117 [2025-10-19 22:03:46] VERBOSE[19103][C-00000019] pbx.c: Executing [zapateller@app-blackhole:3] Zapateller("SIP/bsnlin-0000001a", "") in new stack
118 [2025-10-19 22:03:47] NOTICE[19103][C-00000019] translate.c: 8809 lost frame(s) 8810/0 (slin@8000)->(alaw@8000)
119 [2025-10-19 22:03:48] VERBOSE[19103][C-00000019] pbx.c: Auto fallthrough, channel 'SIP/bsnlin-0000001a' status is 'NOANSWER'
Hi @noelk,
if you want to call from the ring group extensions, you need to write the whole number and not just the prefix. for example: 0XXXXXXXXXX# or 910XXXXXXXXXX#.
Thank you,
Daniel Friedman
Trixton LTD.
@danielf
Yes in the above screenshots, I have typed the entire number(the number masked in black colour).
But the call ends with beep tone,
I hope you are referring the number thats marked in black or are you mentioning the extension list?
Say number is 0123456789.
In the extension, i have typed the number for the outbound. But suprisingly, the call just ends with beep tone.
Hi @noelk,
Send the log after your fix in the extension list.
Thank you,
Daniel Friedman
Trixton LTD.
I set option 1 in ivr to ring group, but I’m getting output of IVR option 2, weird.
