First off Happy New Year to all…
I figured I would throw this out and see if anyone has any suggestions. I am having a problem where if someone tries to transfer a call to a different extension, the call just gets dropped.
My configuration is that I am running Asterisk 184.108.40.206 with FreePBX 220.127.116.11, and I have a mix of Aastra 6739i and 6731i phones.
If I take and answer a call, and I want to transfer it to a different phone, if I hit the transfer key, it puts the caller on hold (they get music on hold), and it prompts me for an extension. I then enter the extension to transfer to, and hit the button to perform the transfer, and the call is just dropped.
Here is a log snippet:
[Dec 31 11:41:40] VERBOSE res_musiconhold.c: -- Started music on hold, class 'default', on SIP/bandwidth_east-000000bb [Dec 31 11:41:44] VERBOSE res_musiconhold.c: -- Stopped music on hold on SIP/bandwidth_east-000000bb [Dec 31 11:41:44] VERBOSE pbx.c: -- Executing [[email protected]:1] Macro("SIP/bandwidth_east-000000bb", "hangupcall") in new stack
No errors, no transfer, it just hangs up. So not sure if this is a phone issue, or what, but seems strange a modern Aastra would have a transfer issue. I sure couldn’t find anything googling around.
On the other hand, if I just park the call, not transfer it, then it works fine.
Any ideas what could be wrong??