I’ve been doing a lot of looking, found the older lenny solution and I was really interested in the Maclek solution here: Routing inbound calls based on CID Lookup Source
And this guide here from eventhorizons: Simple Inbound routing based on Caller ID - A Step by Step Guide
I’ve been looking and it really looks like Maclek has a great solution, but he doesn’t mention how he handles the https call out to his CRM database, so that’s a big gloss over.
I’m capable (just barely) of putting together a php page that would connect to a database and return a page with desired text, it’s something that I can accomplish. Perhaps using the blacklisted numbers table??
I didn’t want to revive Maklec’s older topic, but perhaps this is something that we, as a community, can refresh and finalize. Perhaps, realize enough to get Sangoma/Schmooze to put in an upcoming version?
It would just seem that setting up a couple of functions like *30, to drop CID info into a few buckets, admin page for entry with wild cards into those buckets (CID Groups?) or managing those buckets, all of this instead of just -BLACKLIST-, would not be too difficult. Having a path choice for those buckets wouldn’t be too difficult either, ie, CID Group Management > Group list > Mass Marketing Callers --> Announcement or IVR, Regular Customers --> Tech Support Ring Group.
Am I really off-base here? Did I miss a big thread on the issue somewhere? Is there something more recent than 2014 somewhere?
Thanks for the input.