Call Rejected

General Help
1

Hello,

I recently setup a new FreePBX box to migrate our existing PBX from TrixBox. I setup everything identical to the previous system in term of IP (old system offline), PEER Details, Register String, User Details, DID, etc. However, I always receive the following error:

[2014-12-29 22:45:19] NOTICE[1776][C-0000001a]: chan_sip.c:25624 handle_request_invite: Call from ‘6035897253’ (192.168.250.5:5060) to extension ‘6035464799’ rejected because extension not found in context ‘custom-get-did-from-sip’.

I have spoken to my SIP provider, but they keep indicating that their side of the equation is running as it should.

Any help would be greatly appreciated.

Thank you,
Rob

2

You would need to post your context [custom-get-did-from-sip] for all to see

3

Hello Dicko,
Are you referring to the contents of extensions_custom.conf? If so, the file is empty. Sorry if this is not the proper location, I’m a bit new to PBX systems in general.
Thank you,
Rob

4

April 18 is new?

Was it empty on your old box also?