Recorded call file plays A party first and then B party which makes it difficult to understand conversation.
Is there any way to save recorded call files in a way that it plays conversation in sequence/ manner it is made means when A party speaks and when B party speaks in conversation?
This “error” has been asked and answered multiple times in these forums.
As I have my Magic Crystal Ball on service I can’t look in it and see what version of FreePBX you are using, nor can I see the distro used.
However, if you update sox I suspect that your problem will be solved
sox.i386 12.18.1-1 is installed at the moment. When a call is recorded using *1 it creates 1 wav file but plays all conversation of A party first and then B party. I don’t understand how is it related to SOX and do i need to update this version of SOX to resolve this issue?
I searched for other post but i couldn’t fine much information.
I am sorry, I can’t assist you with this as it is a Linux issue and I have devoted my (free, no charge) time to FreePBX.
If there is someone else who read this thread feels like to jump in and give some help please do so.