Call Recording Reports Archives Won't Download

I bought and installed Call Recordings Reports a couple months ago, and it seems to work fine, other than I can’t download the archive files to store them. They show up in the Recording Archives tab, but when I click them (in multiple browsers) I get an error:

" This site can’t be reached

The webpage at might be temporarily down or it may have moved permanently to a new web address.


This is with FreePBX if that matters.

What version of CR Reports? If the files are large, it should be resolved with v14.0.1.21:

Currently running Call Recording Reports Does that large file issue apply there?

Probably yes. Use an alternate method to download tarballs such as sftp.

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