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Call Recording Reports Archives Won't Download


(Abloy) #1

I bought and installed Call Recordings Reports a couple months ago, and it seems to work fine, other than I can’t download the archive files to store them. They show up in the Recording Archives tab, but when I click them (in multiple browsers) I get an error:

" This site can’t be reached

The webpage at http://10.10.10.150/admin/ajax.php?module=recording_report&view=fdownload&command=download&filename=backup2.tar might be temporarily down or it may have moved permanently to a new web address.

ERR_INVALID_RESPONSE"

This is with FreePBX 13.0.195.26 if that matters.


(Lorne Gaetz) #2

What version of CR Reports? If the files are large, it should be resolved with v14.0.1.21:
https://issues.freepbx.org/browse/FREEPBX-18713


(Abloy) #3

Currently running Call Recording Reports 13.0.24.10 Does that large file issue apply there?


(Lorne Gaetz) #4

Probably yes. Use an alternate method to download tarballs such as sftp.


(system) closed #5

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