While I like the use of the recently purchased Call Recording Pro module, one thing that I would like to really see is the ability to assign specific users to specific calls.
Scenario:
Multiple queues, each queue has a manager assigned to it.
It would be nice to grant Manager A access to the call recording module for queues 1001, 2001 and 5001 and no access to other queues.
Then, in addition to that, it would be nice to assign manager B to queues 3001 and 4001 only.
And then Manager C access to only queue 4001.
Of course, this is getting in to the nuts and botls of permissions settings and that type of thing, but I feel that it would be a valuable addition to this particular module.
Perhaps it could be something that is assigned by way of the Administrator panel (with a few extra clicks for specific queue recording access) or as a part of the new “User Management” that is coming up in the next Asterisk 12.0 release…
Thoughts on this matter?
Anyone want to take a gander at how it could be done?
Thanks,
M