Call Recordign Gets corupted in SGN7 without efecting the conversation

We Have a situation that when the agent is getting the call and the recording gets started you can hear everything in the recording but after 18 to 20 seconds of the call the recording gets corrupted all the way to the end of the conversation and so in the end you can hear them agent completing the call.
so in this between there is for example 15 minutes of corrupted recording that is happening with different extensions and different callers. and this is happening on the inbound calls mainly.
Just want to see if any one had experienced this issue before. and how to fix it.

Any one has come across this issue before?

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.