We’ve deployed a system with apx 60 phones. I’m trying to figure out a way how to answer a call directed to 1101 from 1102.
So when an outside party called office main number, reaches an IVR and enters extension 1101 -I’d like to have 1102 have the capability of answering that call. I tried *81101 and **1101 from 1102 but no luck.
-I do have some commercial modules installed. EPM and COS (plus more which I don’t think are causing this issue)
-Both 1101 and 1102 are in the same COS and have feature codes ** and *8 allowed.