I have some odd behavior on one of my 20 extensions.
When an external call rings the extension and the extension is answered the call seems to be cancelled. The caller either goes to that extension’s voicemail or hangup. BUT, it oddly doesn’t happen when I test the extension with my cell phone.
Here is the CEL from the call that worked and that didn’t.
THIS CALL DID NOT WORK
Time | Event Type | UniqueID | LinkedID | Cid num | Extension | Context | Channel Name |
---|---|---|---|---|---|---|---|
Tue, Apr 5, 2022 12:31 PM | APP_END | 1649179755 | 1649179755 | 15154087682 | dovm | macro-vm | SIP/fpbx-1-nxivK8e5bb4a-00000095 |
Tue, Apr 5, 2022 12:31 PM | HANGUP | 1649179755 | 1649179755 | 15154087682 | h | ext-local | SIP/fpbx-1-nxivK8e5bb4a-00000095 |
Tue, Apr 5, 2022 12:31 PM | CHAN_END | 1649179755 | 1649179755 | 15154087682 | h | ext-local | SIP/fpbx-1-nxivK8e5bb4a-00000095 |
Tue, Apr 5, 2022 12:31 PM | LINKEDID_END | 1649179755 | 1649179755 | 15154087682 | h | ext-local | SIP/fpbx-1-nxivK8e5bb4a-00000095 |
Tue, Apr 5, 2022 12:29 PM | APP_START | 1649179755 | 1649179755 | 15154087682 | dovm | macro-vm | SIP/fpbx-1-nxivK8e5bb4a-00000095 |
Tue, Apr 5, 2022 12:29 PM | HANGUP | 1649179761 | 1649179755 | 9008 | 9008 | from-internal | PJSIP/9008-000000dd |
Tue, Apr 5, 2022 12:29 PM | CHAN_END | 1649179761 | 1649179755 | 9008 | 9008 | from-internal | PJSIP/9008-000000dd |
Tue, Apr 5, 2022 12:29 PM | CHAN_START | 1649179761 | 1649179755 | 9008 | s | from-internal | PJSIP/9008-000000dc |
Tue, Apr 5, 2022 12:29 PM | CHAN_START | 1649179761 | 1649179755 | 9008 | s | from-internal | PJSIP/9008-000000dd |
Tue, Apr 5, 2022 12:29 PM | CHAN_START | 1649179761 | 1649179755 | 909008 | zulu-call | Local/909008@zulu-call-0000021e;1 | |
Tue, Apr 5, 2022 12:29 PM | CHAN_START | 1649179761 | 1649179755 | 909008 | zulu-call | Local/909008@zulu-call-0000021e;2 | |
Tue, Apr 5, 2022 12:29 PM | CHAN_START | 1649179761 | 1649179755 | 909008 | zulu-desktop-phone | Local/909008@zulu-desktop-phone-0000021f;1 | |
Tue, Apr 5, 2022 12:29 PM | CHAN_START | 1649179761 | 1649179755 | 909008 | zulu-desktop-phone | Local/909008@zulu-desktop-phone-0000021f;2 | |
Tue, Apr 5, 2022 12:29 PM | CHAN_START | 1649179761 | 1649179755 | 909008 | zulu-mobile-phone-push | Local/909008@zulu-mobile-phone-push-00000220;1 | |
Tue, Apr 5, 2022 12:29 PM | CHAN_START | 1649179761 | 1649179755 | 909008 | zulu-mobile-phone-push | Local/909008@zulu-mobile-phone-push-00000220;2 | |
Tue, Apr 5, 2022 12:29 PM | HANGUP | 1649179761 | 1649179755 | 15154087682 | 909008 | zulu-desktop-phone | Local/909008@zulu-desktop-phone-0000021f;2 |
Tue, Apr 5, 2022 12:29 PM | CHAN_END | 1649179761 | 1649179755 | 15154087682 | 909008 | zulu-desktop-phone | Local/909008@zulu-desktop-phone-0000021f;2 |
Tue, Apr 5, 2022 12:29 PM | HANGUP | 1649179761 | 1649179755 | 15154087682 | 909008 | zulu-mobile-phone-push | Local/909008@zulu-mobile-phone-push-00000220;2 |
Tue, Apr 5, 2022 12:29 PM | CHAN_END | 1649179761 | 1649179755 | 15154087682 | 909008 | zulu-mobile-phone-push | Local/909008@zulu-mobile-phone-push-00000220;2 |
Tue, Apr 5, 2022 12:29 PM | HANGUP | 1649179761 | 1649179755 | 909008 | 909008 | zulu-mobile-phone-push | Local/909008@zulu-mobile-phone-push-00000220;1 |
Tue, Apr 5, 2022 12:29 PM | CHAN_END | 1649179761 | 1649179755 | 909008 | 909008 | zulu-mobile-phone-push | Local/909008@zulu-mobile-phone-push-00000220;1 |
Tue, Apr 5, 2022 12:29 PM | HANGUP | 1649179761 | 1649179755 | 909008 | 909008 | zulu-desktop-phone | Local/909008@zulu-desktop-phone-0000021f;1 |
Tue, Apr 5, 2022 12:29 PM | CHAN_END | 1649179761 | 1649179755 | 909008 | 909008 | zulu-desktop-phone | Local/909008@zulu-desktop-phone-0000021f;1 |
Tue, Apr 5, 2022 12:29 PM | HANGUP | 1649179761 | 1649179755 | 15154087682 | 909008 | zulu-call | Local/909008@zulu-call-0000021e;2 |
Tue, Apr 5, 2022 12:29 PM | CHAN_END | 1649179761 | 1649179755 | 15154087682 | 909008 | zulu-call | Local/909008@zulu-call-0000021e;2 |
Tue, Apr 5, 2022 12:29 PM | HANGUP | 1649179761 | 1649179755 | 9008 | 9008 | zulu-call | Local/909008@zulu-call-0000021e;1 |
Tue, Apr 5, 2022 12:29 PM | CHAN_END | 1649179761 | 1649179755 | 9008 | 9008 | zulu-call | Local/909008@zulu-call-0000021e;1 |
Tue, Apr 5, 2022 12:29 PM | HANGUP | 1649179761 | 1649179755 | 9008 | 9008 | from-internal | PJSIP/9008-000000dc |
Tue, Apr 5, 2022 12:29 PM | CHAN_END | 1649179761 | 1649179755 | 9008 | 9008 | from-internal | PJSIP/9008-000000dc |
Tue, Apr 5, 2022 12:29 PM | ANSWER | 1649179755 | 1649179755 | 15154087682 | 5159789008 | from-pstn | SIP/fpbx-1-nxivK8e5bb4a-00000095 |
Tue, Apr 5, 2022 12:29 PM | CHAN_START | 1649179755 | 1649179755 | 15154087682 | 5159789008 | from-pstn | SIP/fpbx-1-nxivK8e5bb4a-00000095 |
Tue, Apr 5, 2022 12:29 PM | APP_START | 1649179755 | 1649179755 | 15154087682 | recordcheck | sub-record-check | SIP/fpbx-1-nxivK8e5bb4a-00000095 |
Tue, Apr 5, 2022 12:29 PM | APP_END | 1649179755 | 1649179755 | 15154087682 | recordcheck | sub-record-check | SIP/fpbx-1-nxivK8e5bb4a-00000095 |
THIS CALL WORKED FINE
Time | Event Type | UniqueID | LinkedID | Cid num | Extension | Context | Channel Name |
---|---|---|---|---|---|---|---|
Tue, Apr 5, 2022 12:38 PM | BRIDGE_EXIT | 1649180294 | 1649180289 | 9008 | s | macro-dial | PJSIP/9008-000000e0 |
Tue, Apr 5, 2022 12:38 PM | HANGUP | 1649180294 | 1649180289 | 9008 | s | macro-dial | PJSIP/9008-000000e0 |
Tue, Apr 5, 2022 12:38 PM | CHAN_END | 1649180294 | 1649180289 | 9008 | s | macro-dial | PJSIP/9008-000000e0 |
Tue, Apr 5, 2022 12:38 PM | BRIDGE_EXIT | 1649180289 | 1649180289 | 15158682015 | s | macro-dial | SIP/fpbx-1-nxivK8e5bb4a-00000097 |
Tue, Apr 5, 2022 12:38 PM | HANGUP | 1649180289 | 1649180289 | 15158682015 | 9008 | followme-sub | SIP/fpbx-1-nxivK8e5bb4a-00000097 |
Tue, Apr 5, 2022 12:38 PM | CHAN_END | 1649180289 | 1649180289 | 15158682015 | 9008 | followme-sub | SIP/fpbx-1-nxivK8e5bb4a-00000097 |
Tue, Apr 5, 2022 12:38 PM | LINKEDID_END | 1649180289 | 1649180289 | 15158682015 | 9008 | followme-sub | SIP/fpbx-1-nxivK8e5bb4a-00000097 |
Tue, Apr 5, 2022 12:38 PM | ANSWER | 1649180294 | 1649180289 | 9008 | 9008 | from-internal | PJSIP/9008-000000e0 |
Tue, Apr 5, 2022 12:38 PM | BRIDGE_ENTER | 1649180294 | 1649180289 | 9008 | s | macro-dial | PJSIP/9008-000000e0 |
Tue, Apr 5, 2022 12:38 PM | BRIDGE_ENTER | 1649180289 | 1649180289 | 15158682015 | s | macro-dial | SIP/fpbx-1-nxivK8e5bb4a-00000097 |
Tue, Apr 5, 2022 12:38 PM | CHAN_START | 1649180294 | 1649180289 | 9008 | s | from-internal | PJSIP/9008-000000df |
Tue, Apr 5, 2022 12:38 PM | CHAN_START | 1649180294 | 1649180289 | 9008 | s | from-internal | PJSIP/9008-000000e0 |
Tue, Apr 5, 2022 12:38 PM | CHAN_START | 1649180294 | 1649180289 | 909008 | zulu-call | Local/909008@zulu-call-00000221;1 | |
Tue, Apr 5, 2022 12:38 PM | CHAN_START | 1649180294 | 1649180289 | 909008 | zulu-call | Local/909008@zulu-call-00000221;2 | |
Tue, Apr 5, 2022 12:38 PM | CHAN_START | 1649180294 | 1649180289 | 909008 | zulu-desktop-phone | Local/909008@zulu-desktop-phone-00000222;1 | |
Tue, Apr 5, 2022 12:38 PM | CHAN_START | 1649180294 | 1649180289 | 909008 | zulu-desktop-phone | Local/909008@zulu-desktop-phone-00000222;2 | |
Tue, Apr 5, 2022 12:38 PM | CHAN_START | 1649180294 | 1649180289 | 909008 | zulu-mobile-phone-push | Local/909008@zulu-mobile-phone-push-00000223;1 | |
Tue, Apr 5, 2022 12:38 PM | CHAN_START | 1649180294 | 1649180289 | 909008 | zulu-mobile-phone-push | Local/909008@zulu-mobile-phone-push-00000223;2 | |
Tue, Apr 5, 2022 12:38 PM | HANGUP | 1649180294 | 1649180289 | 15158682015 | 909008 | zulu-desktop-phone | Local/909008@zulu-desktop-phone-00000222;2 |
Tue, Apr 5, 2022 12:38 PM | CHAN_END | 1649180294 | 1649180289 | 15158682015 | 909008 | zulu-desktop-phone | Local/909008@zulu-desktop-phone-00000222;2 |
Tue, Apr 5, 2022 12:38 PM | HANGUP | 1649180294 | 1649180289 | 15158682015 | 909008 | zulu-mobile-phone-push | Local/909008@zulu-mobile-phone-push-00000223;2 |
Tue, Apr 5, 2022 12:38 PM | CHAN_END | 1649180294 | 1649180289 | 15158682015 | 909008 | zulu-mobile-phone-push | Local/909008@zulu-mobile-phone-push-00000223;2 |
Tue, Apr 5, 2022 12:38 PM | HANGUP | 1649180294 | 1649180289 | 909008 | 909008 | zulu-mobile-phone-push | Local/909008@zulu-mobile-phone-push-00000223;1 |
Tue, Apr 5, 2022 12:38 PM | CHAN_END | 1649180294 | 1649180289 | 909008 | 909008 | zulu-mobile-phone-push | Local/909008@zulu-mobile-phone-push-00000223;1 |
Tue, Apr 5, 2022 12:38 PM | HANGUP | 1649180294 | 1649180289 | 909008 | 909008 | zulu-desktop-phone | Local/909008@zulu-desktop-phone-00000222;1 |
Tue, Apr 5, 2022 12:38 PM | CHAN_END | 1649180294 | 1649180289 | 909008 | 909008 | zulu-desktop-phone | Local/909008@zulu-desktop-phone-00000222;1 |
Tue, Apr 5, 2022 12:38 PM | HANGUP | 1649180294 | 1649180289 | 15158682015 | 909008 | zulu-call | Local/909008@zulu-call-00000221;2 |
Tue, Apr 5, 2022 12:38 PM | CHAN_END | 1649180294 | 1649180289 | 15158682015 | 909008 | zulu-call | Local/909008@zulu-call-00000221;2 |
Tue, Apr 5, 2022 12:38 PM | HANGUP | 1649180294 | 1649180289 | 9008 | 9008 | zulu-call | Local/909008@zulu-call-00000221;1 |
Tue, Apr 5, 2022 12:38 PM | CHAN_END | 1649180294 | 1649180289 | 9008 | 9008 | zulu-call | Local/909008@zulu-call-00000221;1 |
Tue, Apr 5, 2022 12:38 PM | HANGUP | 1649180294 | 1649180289 | 9008 | 9008 | from-internal | PJSIP/9008-000000df |
Tue, Apr 5, 2022 12:38 PM | CHAN_END | 1649180294 | 1649180289 | 9008 | 9008 | from-internal | PJSIP/9008-000000df |
Tue, Apr 5, 2022 12:38 PM | CHAN_START | 1649180289 | 1649180289 | 15158682015 | 5159789008 | from-pstn | SIP/fpbx-1-nxivK8e5bb4a-00000097 |
Tue, Apr 5, 2022 12:38 PM | APP_START | 1649180289 | 1649180289 | 15158682015 | recordcheck | sub-record-check | SIP/fpbx-1-nxivK8e5bb4a-00000097 |
Tue, Apr 5, 2022 12:38 PM | APP_END | 1649180289 | 1649180289 | 15158682015 | recordcheck | sub-record-check | SIP/fpbx-1-nxivK8e5bb4a-00000097 |
Tue, Apr 5, 2022 12:38 PM | ANSWER | 1649180289 | 1649180289 | 15158682015 | 5159789008 | from-pstn | SIP/fpbx-1-nxivK8e5bb4a-00000097 |