Call Logging

General Help
#1

I am having some internal call quality issues as the IAX provider is showing no problems.

I have found that “sip show channelstats” provides information like sent and received packets with loss. and jitter.

Is there anyway to record the stats when a call is completed, to either a log file or mysql database?

Thanks

#2

It would be helpful if you gave us some info on your system. What version of FreePBX? Asterisk? Distro install or hand built? What type of phones?

A little more detail on the exact nature of your problem would help too? Are the call quality problems manifesting themselves on extension to extension calls? What is your network topology?

#3

I am running Elastix 2.0.3 (FreePBX v2.8.1.4) on a HP Proliant DL380 (2 x Xeon 3GHz, 4Gb RAM, 80Gb HDD Raid5) with a Sangoma A200 w/8 ports (currently not being used)

We are using the 45 x Aastra 57i phones, Firmware 2.6.0.2019 and Aastra Scripts on the server.

We have DLink L3 Gigabit Switches. The phones are currently not on a VLAN.

We are experiencing some static and echo on the phones, occasionally. I have checked the call logs from our IAX provider, which doesn’t show any packet loss.

I am trying to get detailed channel or peers logging to see if there is a pattern to the problem.

Is there any way to log the channelstats when a call is finished?

Thanks in advance

#4

As I remember FreePBX uses MySQL table (freepbx_log) to log everything. You might want to check it as it almost has all the information logged. If you dont find any record in it then check your /etc/amportal.conf for the following line:
AMPDISABLELOG=true

If it is true then you will not get any logs so change it to

AMPDISABLELOG=false

and you will start getting logs in the table.