Call is dropped when attempting to check Voicemail

General Help
1

I have FPBX 12.0.1rc12 Asterisk 11.12.0 Firmware 5.211.65-12 SP 1.0.0.0
Extensions are hosted and are Grandstream gxp-2130 & gxp-2160. Behind Firewalls Asus RT-AC52U, Asus RT-N12, Dlink DIR-655.
When calling vm the call will get as far as reporting the number of messages. then when the prompt begins to say “Press” the call is dropped…The log shows a spawn to macro-vm, adef and an non-zero exit. Log is shown below:

[2014-09-03 18:54:48] VERBOSE[43224][C-000005b5] pbx.c: – Executing [adef@macro-vm:1] VoiceMailMain(“SIP/105-000005d6”, “105@default”) in new stack
[2014-09-03 18:54:48] VERBOSE[43224][C-000005b5] file.c: – <SIP/105-000005d6> Playing ‘vm-password.ulaw’ (language ‘en’)
[2014-09-03 18:54:52] VERBOSE[43224][C-000005b5] file.c: – <SIP/105-000005d6> Playing ‘vm-youhave.ulaw’ (language ‘en’)
[2014-09-03 18:54:53] VERBOSE[43224][C-000005b5] file.c: – <SIP/105-000005d6> Playing ‘vm-no.ulaw’ (language ‘en’)
[2014-09-03 18:54:54] VERBOSE[43224][C-000005b5] file.c: – <SIP/105-000005d6> Playing ‘vm-messages.ulaw’ (language ‘en’)
[2014-09-03 18:54:55] VERBOSE[43224][C-000005b5] file.c: – <SIP/105-000005d6> Playing ‘vm-opts.ulaw’ (language ‘en’)
[2014-09-03 18:54:56] VERBOSE[43224][C-000005b5] app_macro.c: == Spawn extension (macro-vm, adef, 1) exited non-zero on ‘SIP/105-000005d6’ in macro ‘vm’
[2014-09-03 18:54:56] VERBOSE[43224][C-000005b5] app_macro.c: == Spawn extension (macro-exten-vm, s, 23) exited non-zero on ‘SIP/105-000005d6’ in macro ‘exten-vm’
[2014-09-03 18:54:56] VERBOSE[43224][C-000005b5] pbx.c: == Spawn extension (ext-local, 105, 2) exited non-zero on ‘SIP/105-000005d6’
[2014-09-03 18:54:56] VERBOSE[43224][C-000005b5] pbx.c: – Executing [h@ext-local:1] Macro(“SIP/105-000005d6”, “hangupcall,”) in new stack
[2014-09-03 18:54:56] VERBOSE[43224][C-000005b5] pbx.c: – Executing [s@macro-hangupcall:1] GotoIf(“SIP/105-000005d6”, “1?theend”) in new stack
[2014-09-03 18:54:56] VERBOSE[43224][C-000005b5] pbx.c: – Goto (macro-hangupcall,s,3)
[2014-09-03 18:54:56] VERBOSE[43224][C-000005b5] pbx.c: – Executing [s@macro-hangupcall:3] ExecIf(“SIP/105-000005d6”, “0?Set(CDR(recordingfile)=)”) in new stack
[2014-09-03 18:54:56] VERBOSE[43224][C-000005b5] pbx.c: – Executing [s@macro-hangupcall:4] Hangup(“SIP/105-000005d6”, “”) in new stack
[2014-09-03 18:54:56] VERBOSE[43224][C-000005b5] app_macro.c: == Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘SIP/105-000005d6’ in macro ‘hangupcall’
[2014-09-03 18:54:56] VERBOSE[43224][C-000005b5] pbx.c: == Spawn extension (ext-local, h, 1) exited non-zero on ‘SIP/105-000005d6’

If anyone has any suggestions it would be greatly appreaciated.

2

As an update if this is occurring to anyone else…newer versions of the Grandstream GXP-2130/2160 phone have an issue with Freepbx if you put the extension number in as the Voice Mail ID. You should use *97 instead of the actual extension number.