my situation is that for a specific DID I want first a particular extension to ring and if the call is not picked up by this extension then to be forwarded to another call group. I setup a call group for this, I chose “hunt” strategy and I added my extension first followed by the other call group. However, when the extension is not picking up the call, I directly get forwarded to the mailbox of the first extension of the call group I’ve set as #2 in the list.
Is it possible to setup what I want? Or maybe there is another way to do it?