Call goes directly into voicemail

Guys, would anyone know what could be the cause of calls going directly into voicemail? Calls are not ringing the extension, but going directly into VM. also I am trying to register a Soundpoint ip320 but no luck. All extensions I set up on Fpbx show offline. Thanks in advance.

If your extensions show offline, obviously they are not registered, which would result in the call not reaching/ringing the extension. Therefor it goes to the voicemail, which is on the server.

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