Call forwarding no audio


(Carlyle705) #1

Really need help on this.

Call forwarding setup:

  1. Misc Destination to my cellphone
  2. In my extension advanced tab, scroll all the way down, set Optional Destinations to Misc Destination
  3. I have a inbound call route for my phone number to directly call my extension.

When I call my number, the call will be transferred to my cellphone, but no audio.

Any help would be appreciated.

Thanks!!


(Lorne Gaetz) #2

(Carlyle705) #3

Thank you for the help :slight_smile:

Didn’t realize that as I set up RTP port forwarding long time ago, but for some reason when I login to my router, all port forwarding rules are gone. Maybe due to firmware update.

After putting port forwarding back, audio is good now.


(system) closed #4

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.