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Call event logging problem

configuration
Tags: #<Tag:0x00007fafc7a7d338>

(John Taylor) #1

Hi All,

I recently change call records location in freepbx, System recording calls to new location without problem. CDR reports show calls recorded and playing fine, only issue is when I search from Call Event Logging menu all recordings are showing in the list but when I click to play any recordings it says “File does not exist” error.

I assume that “Call event logging” does not know the location of the new files, how can I tell it? Or how can i correct this error?


#2

You should probably create a symlink to the new location for the recordings, otherwise you’d need to update the recording path in FreePBX ( I think it’s in advanced settings).
Good Luck!


(system) closed #3

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