Call event logging problem

[jonnybobs (John Taylor)]

Hi All,

I recently change call records location in freepbx, System recording calls to new location without problem. CDR reports show calls recorded and playing fine, only issue is when I search from Call Event Logging menu all recordings are showing in the list but when I click to play any recordings it says “File does not exist” error.

I assume that “Call event logging” does not know the location of the new files, how can I tell it? Or how can i correct this error?

[stevehillin]

You should probably create a symlink to the new location for the recordings, otherwise you’d need to update the recording path in FreePBX ( I think it’s in advanced settings).
Good Luck!