Call Drops After about 30 seconds

General Help
1

Hi all,

We’re having a MAJOR issue.
Starting this morning, we can not accept calls that last for more than 30 seconds.

A call comes in, dials an extention, gets answered.
Everything is fine for about the first 30 seconds, then drops dead with the below in the logs.
Reboot has not helped.
Running FreePBX 2.4.1.0 with the latest patches.
Any help is GREATLY and URGENTLY appreciated.

== Spawn extension (macro-dial, s, 7) exited non-zero on ‘SIP/7862880800-08292cc8’ in macro ‘dial’
== Spawn extension (macro-dial, s, 7) exited non-zero on ‘SIP/7862880800-08292cc8’ in macro ‘exten-vm’
== Spawn extension (macro-dial, s, 7) exited non-zero on ‘SIP/7862880800-08292cc8’
– Executing [h@macro-dial:1] Macro(“SIP/7862880800-08292cc8”, “hangupcall”) in new stack
– Executing [s@macro-hangupcall:1] ResetCDR(“SIP/7862880800-08292cc8”, “w”) in new stack
– Executing [s@macro-hangupcall:2] NoCDR(“SIP/7862880800-08292cc8”, “”) in new stack
– Executing [s@macro-hangupcall:3] GotoIf(“SIP/7862880800-08292cc8”, “1?skiprg”) in new stack
– Goto (macro-hangupcall,s,6)
– Executing [s@macro-hangupcall:6] GotoIf(“SIP/7862880800-08292cc8”, “1?skipblkvm”) in new stack
– Goto (macro-hangupcall,s,9)
– Executing [s@macro-hangupcall:9] GotoIf(“SIP/7862880800-08292cc8”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,11)
– Executing [s@macro-hangupcall:11] Hangup(“SIP/7862880800-08292cc8”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on ‘SIP/7862880800-08292cc8’ in macro ‘hangupcall’
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on ‘SIP/7862880800-08292cc8’

2

What has changed in the last day? Have you talked to your trunk provider to be sure it’s not a issue on their end? Who are they? what version of asterisk? did you make any firewall changes? …

The trace you provided is of no help…

3

No changes made in weeks.
The box sits there and works.

I called the provider, Broadvoice, and they had me change IPs for them ,but same issue.

No firewall changes ( I now very little linux), so I dont play much.

It only happens on incoming which is odd.
Also…
When a call comes to an extention, the ringing sound on the caller end is no longer there, and it never goes to voicemail.

4

I also tested the line using a softphone at the suggestion of broadvoice, and the incoming call ran fine.

5