Call Confirmation

We are using PJSIP extensions with asterisk 13.9.1 with Freepbx 10.13.66-5 and are unable to use the call confirmation on internal calls. We would like to force specific queues to force call confirmation to all agents regardless of internal or external due to an auto-answer function we are unable to disable from the counterpath softphone.

It’s not that call confirm doesn’t work, there is a bug preventing you from enabling it in the GUI.