Upgrade to 13 from 12 distro. EPM missing buttons for Provision Server Protocol. Trying to troubleshoot S500 autoprovision, but can’t tell which protocol the template is set for… I have removed and reinstalled EPM. (ver.13.0.2), removed and rebuild all existing Sangoma templates. At a loss of what to do next.
Submit a ticket - from what I’m seeing at a lowly user, there’s a lot of working going on in Commercial EPM.
Look for “Issues” at the top of the page.
Before filing a ticket, ensure EPM is fully up to date. Current version is 13.0.45 (post shows 13.0.2, i.e. waaaay behind)
Yeah, I failed to notice it was out of renewal date. Update to current .45 solved. Thanks.
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