I have roughly 75 queues set up and want to begin putting all EXT’s in as static agents. My question, is there a way to bulk add agents to queues? Even doing the change in SQL will work.
Thanks
I think i may have explained it wrong. I make changes to queues ( whether that be changes to the priority or removing an agent entirely) multiple times a day. Currently, i have to go to each queue individually and add static agents, submit the page, and move on to next queue. What i want to do is have a master list which would contain the queue, ext, and priority that i can upload that would change static members on all queues with on click vs opening each queue separately and adding static members there.