I know this is a zombie thread, but I have the same problem and can’t find a solution. I’ve got custom contexts forcing each extension to use particular outbound routes. I’ve added “#XX.#”, “*#XX.#”, and “*XX.#” to the dial patterns of each outbound route, to allow telstra feature codes “xx#", "#xx#”, “#xx#” and any of those three followed by a number. For example, call forwarding is turned on with “*21#”. Before I added these to the dial pattern, the user got engaged tone. After I’ve added them, they get the “All circuits are busy…” recording, which means it’s at least making it as far as the outbound route. I’m using a cisco SPA8800, and I’ve added the same patterns to its dial rules, but it seemed to make no difference. Here is a log excerpt (phone number changed to mynumber
[2013-07-18 10:50:37] VERBOSE[20053] app_dial.c: – Called SIP/pstn1/*21mynumber#
[2013-07-18 10:50:37] WARNING[3330] chan_sip.c: Received response: “Forbidden” from ‘“Operator 1” sip:[email protected];tag=as15959a4d’
[2013-07-18 10:50:37] VERBOSE[20053] app_dial.c: == Everyone is busy/congested at this time (1:0/0/1)
[2013-07-18 10:50:37] VERBOSE[20053] pbx.c: – Executing [s@macro-dialout-trunk:23] NoOp(“SIP/101-000002e0”, “Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 21”) in new stack
[2013-07-18 10:50:37] VERBOSE[20053] pbx.c: – Executing [s@macro-dialout-trunk:24] Goto(“SIP/101-000002e0”, “s-CHANUNAVAIL,1”) in new stack
[2013-07-18 10:50:37] VERBOSE[20053] pbx.c: – Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
[2013-07-18 10:50:37] VERBOSE[20053] pbx.c: – Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] Set(“SIP/101-000002e0”, “RC=21”) in new stack
[2013-07-18 10:50:37] VERBOSE[20053] pbx.c: – Executing [s-CHANUNAVAIL@macro-dialout-trunk:2] Goto(“SIP/101-000002e0”, “21,1”) in new stack
[2013-07-18 10:50:37] VERBOSE[20053] pbx.c: – Goto (macro-dialout-trunk,21,1)
[2013-07-18 10:50:37] VERBOSE[20053] pbx.c: – Executing [21@macro-dialout-trunk:1] Goto(“SIP/101-000002e0”, “continue,1”) in new stack
[2013-07-18 10:50:37] VERBOSE[20053] pbx.c: – Goto (macro-dialout-trunk,continue,1)
[2013-07-18 10:50:37] VERBOSE[20053] pbx.c: – Executing [continue@macro-dialout-trunk:1] GotoIf(“SIP/101-000002e0”, “0?noreport”) in new stack
[2013-07-18 10:50:37] VERBOSE[20053] pbx.c: – Executing [continue@macro-dialout-trunk:2] AGI(“SIP/101-000002e0”, “PSTN 1”) in new stack
[2013-07-18 10:50:37] WARNING[20053] res_agi.c: Failed to execute ‘/var/lib/asterisk/agi-bin/PSTN 1’: File does not exist.
[2013-07-18 10:50:37] VERBOSE[20053] pbx.c: – Executing [continue@macro-dialout-trunk:3] NoOp(“SIP/101-000002e0”, “TRUNK Dial failed due to CHANUNAVAIL HANGUPCAUSE: 21 - failing through to other trunks”) in new stack
[2013-07-18 10:50:37] VERBOSE[20053] pbx.c: – Executing [continue@macro-dialout-trunk:4] Set(“SIP/101-000002e0”, “CALLERID(number)=101”) in new stack
[2013-07-18 10:50:37] VERBOSE[20053] pbx.c: – Executing [*21mynumber#@CSMdialcontext:6] Macro(“SIP/101-000002e0”, “outisbusy,”) in new stack
[2013-07-18 10:50:37] VERBOSE[20053] pbx.c: – Executing [s@macro-outisbusy:1] Progress(“SIP/101-000002e0”, “”) in new stack
[2013-07-18 10:50:37] VERBOSE[20053] pbx.c: – Executing [s@macro-outisbusy:2] GotoIf(“SIP/101-000002e0”, “0?emergency,1”) in new stack
[2013-07-18 10:50:37] VERBOSE[20053] pbx.c: – Executing [s@macro-outisbusy:3] GotoIf(“SIP/101-000002e0”, “0?intracompany,1”) in new stack
[2013-07-18 10:50:37] VERBOSE[20053] pbx.c: – Executing [s@macro-outisbusy:4] Playback(“SIP/101-000002e0”, “all-circuits-busy-now&pls-try-call-later, noanswer”) in new stack
[2013-07-18 10:50:37] VERBOSE[20053] file.c: – <SIP/101-000002e0> Playing ‘all-circuits-busy-now.gsm’ (language ‘en’)
[2013-07-18 10:50:38] VERBOSE[20053] file.c: – <SIP/101-000002e0> Playing ‘pls-try-call-later.gsm’ (language ‘en’)
[2013-07-18 10:50:41] VERBOSE[20053] pbx.c: – Executing [s@macro-outisbusy:5] Congestion(“SIP/101-000002e0”, “20”) in new stack