BT Smart Divert

Has anybody been able to get BT Smart Divert to work with a TDM 400? I can get it to set the forward (21# ) but i can’t get it to unforward (#21#) as the second # seems to be getting stripped from my zap trunks.

Any suggestions would be greatly appreciated!!

What is striping you second #? perhaps post a cli output

Done a bit more checking and it doesn’t seem to be stripping the # afterall. However Asterisk doesn’t want to process #21# or 21 and passes them to the fixlocalprefix agi script instead.