Broken FreePBX admin portal after restore

FreePBX
1

Good morning guys,

I’ve made the stupid mistake of restoring from a different version of FreePBX to my newest install FreePBX 13 now I cannot access the admin portal. I get the following error.: PHP Fatal error: require_once(): Failed opening required 'DB.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/html/admin/libraries/db_connect.php on line 3

Everything was perfect, I am assuming that I need to revert back to the passwords in the config files since most likely were overwritten by the restore. Can this be done or do I just need to re-install. I blame myself for being lazy, but I just didn’t want to reconfigure from scratch. :frowning:

2

In the past I would download the tarball for FreePBX and just run an in-place upgrade - fixed the problem 90% of the time - worth a shot.

3

Thanks for the reply! I got anxious and just re-installed from scratch. :disappointed_relieved:

Is there a way I can do a restore from Freepbx 2.x to 13 without breaking anything so I do not have to recreate everything?

4

Yes, but you need to upgrade the FreePBX on the existing box - Restoring across versions was possible with much older versions, but it’s not anymore - it just causes too many problems.

5

Got it! Thanks for the time!

6

Use our conversion tool. It’s in the wiki and designed just for this. Takes FreePBX 2.9 or newer and let you convert 99% of your settings to a new 13 box.