Broadcast Xact Dailer - Lower delay in sending call to destination?

I’m using the xact dialer to automatically call existing clients. I have my extension set as the destination if a live person answers. The system seems to play a silent.gsm file before sending it to my extension, causing a delay. Is there anyway around this? or is that silent.gsm needed?

What version of the module are you using. We use the Asterisk Answer Machine Detection (AMD) which has its own configuration file for tweaking things like this.

I agree, it’s too long. @tonyclewis had mentioned this to me earlier, but I forgot to investigate it before publishing the update. I’ll fix it now. Sorry about that!

–Rob

That should be much better now, with Broadcast 2.11.1.2. Give it a shot and see how it goes.

Thank you!