Broadcast Module [ Xact-Dialer ] - issue

Hello, i’m actually trying (before buying) the Boadcast Module, i want to play a pre-recorded message when call is answered but … there is a problem, custom audio message don’t play. I’ve tried in Queue, Play Recording, IVR, announcements … everything work separately but not when from Broadcast module … i don’t know if the issue is understandable (i’m french) so please, if someone can help ? Thank you very much.

my setup is FreePBX, Asterisk 13.11.2

I answer to myself : the issue was how FreePBX (13) was handling custom audio files in /var/lib/asterisk/sounds/fr/custom and this is where was the problem.
Broadcast Module doesn’t complain when he fail to load a specific audio file, so i made a symbolic link in /var/lib/asterisk/sounds/en/custom and all is working as expected now :sunglasses:.