Hi, this is probably a common question but I could not find the answer/solution after searching the forums and google.
Here is the problem that I am experiencing in summary:
If I am the receiving party of a call, then I can blind transfer normally. If I originate a call but then want to blind transfer to another extension, I am not able to do so. I would like to be able to blind-transfer the receiving party of a call that I originated to another local extension at my office.
3 extensions (101,102,103)
voicepulse and vitelity trunks for outbound
vitelity for inbound
If I pick up a phone (extension 101 for an example) and dial a 10-digit pstn number (ex: 7068861414) everything works as you would expect.
But let’s say, even though I originated the call, I find after calling the person that I called that they need to speak with someone else at my office. I would imagine that I could do a blind transfer (##) and then dial another extension (ex: 102, or 103).
Unfortunately either by design or configuration I am not able to do the blind transfer when I originate the call. The result of pressing ##102 is hearing the DTMF tones of the digits being pressed on both ends of the call. It is like Asterisk isn’t listening out for the ## to be able to redirect me to the blind transfer.
If someone calls my extension (from either PSTN or one of my other local extensions), I am able to transfer the call without any problem.
Thanks for your help!