BLF Hints for Device and User mode


(Breakon Thru) #1

Hi everyone,

I am new on this forum, greetings :slight_smile:

I am trying to resolve an issue related to to BLF status of queue agents when logging into a queue and the status lamps on the deskphone. FreePBX is set into device and user mode, agents log in and out on the phone and then log into a certain queue. WHat I am trying to achieve is that when user logs into a queue LED button lights red and when agent logs out it lights green. It can be achieved for a single user with feature code on phone being defined *45USER*QUEUE, but since different users are loging in and out of the queue, how to achieve that once a user is logged in the phone, his UserID is used for logging into a queue?

Thanks in advance.