I am new on this forum, greetings
I am trying to resolve an issue related to to BLF status of queue agents when logging into a queue and the status lamps on the deskphone. FreePBX is set into device and user mode, agents log in and out on the phone and then log into a certain queue. WHat I am trying to achieve is that when user logs into a queue LED button lights red and when agent logs out it lights green. It can be achieved for a single user with feature code on phone being defined
*45USER*QUEUE, but since different users are loging in and out of the queue, how to achieve that once a user is logged in the phone, his UserID is used for logging into a queue?
Thanks in advance.