Blank page on new Call Recording reporting tool

Commercial Modules
1

Hi

We’ve just purchased an enabled the new call recording reports feature in freepbx.

When we go to Reports > Call Recordings, we just get a blank page. No Freepbx logos, just a blank page.

Any suggestions as to why this might be?

Olly

2

Did you update your license after the purchase?

3

Hi, I’m experiencing the same issue. I’ve updated my licence but going to the Call Recording Report page is resulting in a HTTP 500 error.

4

Has there been any update on this? I am getting the same thing.

5

tail -f /var/log/httpd/error_log

Get it to show the blank page and then post the errors here.

6

Here is the error log:

[Sat Feb 01 18:50:00 2014] [error] [client 76.167.xx.xx] PHP Fatal error: Call to undefined function recording_report_sales() in /var/www/html/admin/modules/recording_report/views/page.recording_report.php on line 285, referer: http://pbx1.mydomain.net/admin/config.php?display=cdr

7

Same problem. Our call recording module is 2.11.0.3. On another box we purchased the paid-for module but it also gets a HTTP 500 error.

[Wed Mar 26 07:18:24 2014] [error] [client 192.168.0.25] PHP Fatal error: Call to undefined function recording_report_sales() in /var/www/html/admin/modules/recording_report/views/page.recording_report.php on line 285, referer: http://192.168.0.14/admin/config.php?display=modules