Avoid walking the plank with expired modules

Help for those searching for “Module Grace Period Started” email source

You may have recently received a message from your FreePBX or PBXact telephone system :frog: with the below quoted content. This could happen if your system is configured to send you important security notifications via email and unaffiliated third-party services (sometimes mistakenly called “mirrors”) are interfering with official updates, or blocking open source security fixes, tampering with module signatures, backdoor installing unlicensed commercial software, etc., potentially putting your business phone system at risk.

:warning: If you are unsure what to do, then please contact us well before the Grace Period Ends :slight_smile: for further assistance and/or open a support ticket at help.sangoma.com if you recently purchased professional Sangoma update assistance services such as our LEAN upgrade product. :flexed_biceps:

From: [email protected]
Date: Tue, May 12, 2026 at 3:31 PM
Subject: Module Grace Period Started (some-host.example.com)
To: [email protected]

Hi Admin,

Some installed modules have expired but are currently running within the grace period.

Affected Modules

Module Expired On Installed Version Licensed Version Grace Period Ends
EndPoint Manager 01 Sep 2025 16.0.97 16.0.89 11 Jun 2026

Action Required

You must immediately renew your license(s) before the grace period ends to use the affected module interfaces and continue receiving security and other important updates.

Please refer to our wiki documentation for more information on renewing your module licenses:https://sangomakb.atlassian.net/wiki/x/XoGjAQ

If no action is taken, then the user interface for these modules will be automatically disabled after the grace period ends.