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AutoDial out- Customer press 4 to Dial Back - Fail

Tags: #<Tag:0x00007fcd23ef13c8> #<Tag:0x00007fcd23ef1288>

(Trong Nguyen) #1

I tried to config that when customer press 4, they will auto Dial back to my RingGroup 101

exten => 4,1,Dial(SIP/101)

But I got this problem

[2017-11-13 04:42:31] VERBOSE[3349][C-00000049] pbx.c: Executing [4@trongtest:1] Dial("SIP/Trong_Trunk-00000094", "SIP/101") in new stack
[2017-11-13 04:42:31] WARNING[3349][C-00000049] chan_sip.c: Purely numeric hostname (101), and not a peer--rejecting!
[2017-11-13 04:42:31] WARNING[3349][C-00000049] app_dial.c: Unable to create channel of type 'SIP' (cause 20 - Subscriber absent)
[2017-11-13 04:42:31] VERBOSE[3349][C-00000049] app_dial.c: Everyone is busy/congested at this time (1:0/0/1)
[2017-11-13 04:42:31] VERBOSE[3349][C-00000049] pbx.c: Auto fallthrough, channel 'SIP/Trong_Trunk-00000094' status is 'CHANUNAVAIL'

Please, help me to solve this. Thanks you guys!

(Cyber Sleuth) #2

Use Originate maybe?

(Andrew Nagy) #3

Ring groups have no tech. So declaring sip breaks it. Instead you want a goto to goto context from-internal extension 101

(Trong Nguyen) #4

How can I do that? Can you show me some example? Thanks you!

(Trong Nguyen) #5

Oh, I find out this command

exten => 2,1,Dial(Local/101@from-internal)

and it work!
Thanks all!

(Andrew Nagy) #6

You are now dialing a local channel. Which will cause other issues. You need to be using goto like I mentioned originally.

(Trong Nguyen) #7

Can you explain it, give me some more example please, I’m newbie in this.
And in case I want to Dial Out a list PhoneNumber, what should I do?