When I make an Auto-Dial out, can customer press “1, 2 or 3” to connect directly to my SIP phone?
what you mean? for incoming calls, customer can press 1 or N key to transfer your SIP phone, but you have to set IVR first. Auto-Dial is for outgoing calls, I think it is not supported by default.
Is that something in extension.conf file?
I’m try to use this
exten => 1,1,Dial(SIP,Trunk_Name,Extension)
Do I config it right?
Explain some more what you want to accomplish
Thank you, I had sovled it. This is the correct command:
extend => 1,1,Dial(SIP/Extension)
or
extend => 1,1,Dial(SIP/Trunk_Name/numberForwarding)