Auto-Dial Out

When I make an Auto-Dial out, can customer press “1, 2 or 3” to connect directly to my SIP phone?

what you mean? for incoming calls, customer can press 1 or N key to transfer your SIP phone, but you have to set IVR first. Auto-Dial is for outgoing calls, I think it is not supported by default.

Is that something in extension.conf file?
I’m try to use this

exten => 1,1,Dial(SIP,Trunk_Name,Extension)

Do I config it right?

Explain some more what you want to accomplish

Thank you, I had sovled it. This is the correct command:

extend => 1,1,Dial(SIP/Extension)


extend => 1,1,Dial(SIP/Trunk_Name/numberForwarding)