We built a click-to-call app in Salesforce, and I was wondering if we could make the calls we originate from that app to automatically pick up on the user’s desk phone, as opposed to just ringing it.
From what I could see, we can set a “ring-answer” in FreePBX for our Polycom configurations, but that makes them automatically pick up for any call when we only want them to auto answer for these click-to-call clicks.
Is there any way in ARI to pass an auto-answer/ring-answer command to the endpoint?
I ran the FW console command to install the edge version of Paging and it is now on 13.0.24
Our Polycom VVX 300 phones are still not answering however. We tried originate-aa in the endpoint string, and the context string, then in both, but the phone won’t auto answer. It was also going to voicemail since there was no answer. Are we not triggering the context correctly?