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Authenticate via a userID number and a pin

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(Lmon) #1

Hello
I would like to proceed with an authentication of my user with the IVR, means :
user calls
asked to provide his userid number ( 44556655)
asked to provide his pin ( 1234 )
he is then authenticated.
searched for this on the forum, so IVR tricks but nohting on this if I’m not wrong.
Is it possible ?
Thanks


(Itzik) #2

(Lmon) #3

hello,
Sorry for the answering time, I did not received notification of your answer.
I will try this friday and let you know
Thanks a lot for your help !