I am new on implementing the FreePBX, however I am working to implementing the PBX on the cloud, to be more expecific, this PBX was created on google cloud. I was able to use a market-plase image, also I did the NAT configuration.
For that reason I enabled the ports 5060, 5061 also enabled the RTP ports from 10000 to 20000, on the server and also on the instance of the VM.
I set two devices “softphones” out of the LAN, these extentions are able to register and able to make calls and recieved calls, however the audio doesn’t work.
We can not hear anyting on both devices, I know that when we using NAT, we going to have some issues, but if I already enabled the ports, set also a stun server, confirm that both applications “softphones” using the same codecs that has been set on the PBX.
Why we have this issue with the audio ?
I am using pjsip extentions.
Could any one help me with this ?