Audio file conversion

freepbx
Tags: #<Tag:0x00007fafc5598f40>

(Nice Guy) #1

I am trying to setup an IVR but when I try to convert my audio file in freepbx it fails to do so.
The audio file is already in a supported format but I am converting it because when I use it as is the recording does not play.

Any help would be greatly appreciated.


(Tom Ray) #2

And that format would be? There’s like six to choose from.

Converting it from what format to what format?

How are you using it if you didn’t upload it via the System Recordings interface (which would do a conversion)?

Did you receive any errors or warnings or other output during this process? Was any other details/information provided after the attempt?


(Nice Guy) #3

I got the issue resolved.

It was a wave format by the way and i tried converting to the “ULAW”|

All i did was convert the wav audio file i had using an online converter then tried again which resulted in no errors


(system) closed #4

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