Asterisk Now FreePbx Not connecting

Dear All,

My AsteriskNOW freePBX is not registering on PJSIP with X-lite.

all config seems ok

Logs may be helpful here. Maybe sip debug

see below from the log


[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip_custom_post.conf': Found
[2017-07-03 16:04:02] ERROR[2022] res_pjsip_config_wizard.c: Unable to load config file 'pjsip_wizard.conf'
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.transports.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.transports_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.transports_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.endpoint.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.endpoint_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.endpoint_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.aor.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.aor_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.aor_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.auth.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.auth_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.auth_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.registration.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.registration_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.registration_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.identify.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.identify_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.identify_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip_custom_post.conf': Found
[2017-07-03 16:04:02] ERROR[2022] res_pjsip_config_wizard.c: Unable to load config file 'pjsip_wizard.conf'
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.transports.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.transports_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.transports_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.endpoint.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.endpoint_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.endpoint_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.aor.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.aor_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.aor_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.auth.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.auth_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.auth_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.registration.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.registration_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.registration_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.identify.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.identify_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.identify_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.transports.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.transports_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.transports_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.endpoint.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.endpoint_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.endpoint_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.aor.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.aor_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.aor_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.auth.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.auth_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.auth_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.registration.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.registration_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.registration_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.identify.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.identify_custom.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip.identify_custom_post.conf': Found
[2017-07-03 16:04:02] VERBOSE[2022] config.c: Parsing '/etc/asterisk/pjsip_custom_post.conf': Found
[2017-07-03 16:04:02] WARNING[2022] format_cap.c: Cannot allow unknown format 'upus'
[2017-07-03 16:04:02] ERROR[2022] config_options.c: Error parsing allow=h264,ulaw,alaw,upus at line 38 of /etc/asterisk/pjsip.endpoint.conf
[2017-07-03 16:04:02] ERROR[2022] res_sorcery_config.c: Could not create an object of type 'endpoint' with id '102' from configuration file 'pjsip.conf'
[2017-07-03 16:04:02] WARNING[2022] format_cap.c: Cannot allow unknown format 'h264p'
[2017-07-03 16:04:02] ERROR[2022] config_options.c: Error parsing allow=h264,ulaw,alaw,h264p at line 84 of /etc/asterisk/pjsip.endpoint.conf
[2017-07-03 16:04:02] ERROR[2022] res_sorcery_config.c: Could not create an object of type 'endpoint' with id '3002' from configuration file 'pjsip.conf'
[2017-07-03 16:04:02] WARNING[2022] format_cap.c: Cannot allow unknown format 'h264p'
[2017-07-03 16:04:02] ERROR[2022] config_options.c: Error parsing allow=h264,ulaw,alaw,h264p at line 153 of /etc/asterisk/pjsip.endpoint.conf
[2017-07-03 16:04:02] ERROR[2022] res_sorcery_config.c: Could not create an object of type 'endpoint' with id '3003' from configuration file 'pjsip.conf'
[2017-07-03 16:04:02] ERROR[2022] res_pjsip_config_wizard.c: Unable to load config file 'pjsip_wizard.conf'

Upus… not a thing

you mean?

@Abayomi

He means that you have an unknown codec listed in your PJSIP configs. There is no “upus” codec, it is “opus”. Correct the spelling or remove upus completely from the config.

@Blaze

thanks, i will remove that under each user extension and get back.

Also notice some extension can register while others doesn’t

@Abayomi

If you are looking for help with issues, you need to be more forthcoming with details. “Some register and some don’t” isn’t helpful. It doesn’t tell us anything at all. Please provide context of the issues are you seeking help for.

@BlazeStudios

i mean some extension on the network were able to register with the server and calls are working fine.

some other extension on the same network are not able to register as the x-lite app fails. pssword, username and domain ip are correct.