Asterisk not getting call requests

Hello, am new to asterisk but i have done my research on it pretty well,i completed installation well and configured everything fine by a noc, but when trying to do test call he says my asterisk doesnot get request.connected to my sip provider trunk okay. my setup is that asterisk is under main routerand all ports required have been forwarded and all static ips…could iptables causing this, i would appreciate a suggestion

Without your configuration, details of your network sufficient to locate NAT and firewalls, and logs from Asterisk, preserving enough information to distinguish between addresses and between public and private ones (you can obfuscate them), there is little one can do to diagnose this.

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