(system is Distro FreePBX 12.0.67 + Asterisk Ver. 11.14.2, all up to date after this morning update.)
This warning - it is unlikely it’s only recent - appeared some time ago (in fact I think since I started using the queue function, probably, /with/ the setting of ‘mark answered elsewhere’ being on) I just happened to lauch the log viewer this morning and saw this. Note I do use D&E mode on chan_sip technology.
Other than this(ese) warning(s) being a spark for curiosity, everything seems to be working.
[2015-06-15 09:48:56] WARNING app_queue.c: Unknown keyword in queue ‘200’: answered_elsewhere at line 13 of queues.conf
(this one, I know I have set to ON in my queue settings)
Does it mean, the answered_elsewhere option is actually doing nothing?
(I use D&E mode as I have several SIP hard/soft devices within reach of an agent, and thought the answered_elsewhere would stop the phones from showing missed calls; which apparently did not happen, and now this warning, is I suspect why…)
[2015-06-15 09:48:56] WARNING app_queue.c: Unknown keyword in queue ‘200’: monitor-join at line 25 of queues.conf
(not sure which one this corresponds to)
My queue options set are:
(on/off = checkbox, otherwise the text of choice selected [e.g. skip busy agents=yes]
- queue no answer : ON
- generate device hints : OFF
- call confirm : OFF
- agent restrictions : call as dialed
- ring strategy : ringall
- autofill : ON
- skip busy agents : Yes
- MoH class : ring only
- mark calls as answered elsewhere : ON
- join empty : ON
- leave empty : ON
- event when called : disabled
- member status event : disabled
(hope that’s all relevant)
Hope this helps.