Another ring group/follow me/call forwarding query

Hi

Sorry if I’m duplicating here but I couldn’t see anything that matched.

The problem I have is that neither the ring group nor follow me (or anything else that tries to send a call outside) will send the call outside the pbx. IE, I cannot use follow me to call my mobile (cell) phone or a landline.

The same happens with all the other features that should accommodate this activity.

The only way I can get a call to go outside the pbx is by dialling directly from one of the extensions.

Using:
Freepbx 2.4.1. Followme 2.4.14.2. Ring Groups 2.4.0.2. Call forward 2.4. Callback 2.4.0.2

Put a # after your cell phone number in the follow-me list. That should to it.

1706XXXXXXX#

Thanks for the reply John, already tried all combinations of this.

Any chance you could post a CLI log while you are making one of these calls?