You have to setup and IVR and enable extension dialing. I would make the users record their names and give a directory option. You can make custom directories to leave folks out that don’t want/need to be looked up.
Sorry, Scott - rereading my post I realize i wasn’t clear. I did enable extenstion dialing. It’s the need to put a bogus value in “IVR Entries” table what bothering me. I hoped there would be a better way. Something like “Announcement” with ability to do extension dialing and a fallthrough destination in case nothing was dialed.
I remember that Asterisk book authors distinguish between “Auto attendant” and IVR. That was another reason that IVR seemed to be an overkill for something so trivial. I thought (hoped) that I just missed something simpler. But if that is the best option - so be it!
I have no doubt that you are familiar with the screen in question; I am inserting the screenshot only to make sure that we are talking about the same thing.
As you know t and i options are addresed by “IVR Options (DTMF)” section. However, the system won’t let me save, unless I add at least one entry in the “IVR Entries” section at the bottom.
Given that, do you mind rewording your reply. I don’t understand what you meant. Sorry for being obtuse.