hey,
can anybody help me with my case, that an announcement is played when an extension is logged off or currently speaking (busy)?
my setup is now the following:
inbound route with destination to an extension
extension has a follow me with the following settings:
initial ring time 15
ring stategy memoryhunt
ring time (max) 15
Follow me list: the extension itself and a second extension
Destination if no answer: Announcement - and my announcement I want to get played
but now if the extension is called directly it first rings, without an announcement at the second extension in the follow me list, if the second extension is logged off or busy too, the call goes to my queue without an announcement…
would be thankfull for any help