Hi,
I have some problems calling to Brazil from Germany. About 90% of the time,
the caller will hear the famous “all circuits are busy message”. Taking the
cell phone and calling the number just after trying via asterisk works well,
so it seems that I have some problem with my asterisk configuration. Calling
to US via the Asterisk works well, local and national calls too.
I have a PRI card as the telephony interface where the calls go out. The users
have to prefix the number that they want to dial with a 0 to dial out. This
number gets removed. Numbers that not start with a 0 are treated as internal.
see my zapata.conf and the logs of a failed call to brazil below.
Any idea why I might have these problems with calls to Brazil as I am a bit
clueless because calls to US works fine? Any hint is really appreciated.
kind regards
Sebastian
here is my /etc/asterisk/zapata.conf
; Zapata telephony interface
;
; Configuration file
[trunkgroups]
[channels]
language=en
context=from-pstn
;signalling=fxs_ks
signalling=pri_cpe ; pri_cpe = PRI slave ; pri_net = PRI master
switchtype=euroisdn
;softdtmf=on
;relaxdtmf=on
rxwink=300 ; Atlas seems to use long (250ms) winks
;
; Whether or not to do distinctive ring detection on FXO lines
;
;usedistinctiveringdetection=yes
callerid=asreceived
;pridialplan=local
usecallerid=yes
nationalprefix=0
internationalprefix=00
localprefix=03381
callerid=asreceived
hidecallerid=no
callwaiting=yes
usecallingpres=yes
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=yes
echotraining=400
rxgain=0.0
txgain=0.0
overlapdial=yes
group=1
callgroup=1
pickupgroup=1
immediate=no
useincomingcalleridonzaptransfer=yes
;faxdetect=both
faxdetect=incoming
;faxdetect=outgoing
;faxdetect=no
;Include genzaptelconf configs
#include zapata-auto.conf
;Include AMP configs
#include zapata_additional.conf
channel => 1-15,17-31
here is the log from a failed call to brazil:
– Executing Macro(“SIP/123-be73”, “dialout-trunk|1|00551987654321|”) in
new stack
– Executing GotoIf(“SIP/123-be73”, “1?3:2)”) in new stack
– Goto (macro-dialout-trunk,s,3)
– Executing Macro(“SIP/123-be73”, “user-callerid”) in new stack
– Executing DBget(“SIP/123-be73”, “AMPUSER=DEVICE/123/user”) in new stack
– DBget: varname=AMPUSER, family=DEVICE, key=123/user
– DBget: set variable AMPUSER to 123
– Executing DBget(“SIP/123-be73”, “AMPUSERCIDNAME=AMPUSER/123/cidname”)
in new stack
– DBget: varname=AMPUSERCIDNAME, family=AMPUSER, key=123/cidname
– DBget: set variable AMPUSERCIDNAME to John Ahlrichs
– Executing GotoIf(“SIP/123-be73”, “0?5”) in new stack
– Executing SetCallerID(“SIP/123-be73”, ““John Ahlrichs” <123>”) in new
stack
– Executing NoOp(“SIP/123-be73”, “Using CallerID “John Ahlrichs” <123>”)
in new stack
– Executing Macro(“SIP/123-be73”, “record-enable|123|OUT”) in new stack
– Executing GotoIf(“SIP/123-be73”, “0 > 0?2:4”) in new stack
– Goto (macro-record-enable,s,4)
– Executing AGI(“SIP/123-be73”, “recordingcheck|20060713-172248|
1152804168.5709”) in new stack
– Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
recordingcheck|20060713-172248|1152804168.5709: Outbound recording not
enabled
– AGI Script recordingcheck completed, returning 0
– Executing NoOp(“SIP/123-be73”, “No recording needed”) in new stack
– Executing Macro(“SIP/123-be73”, “outbound-callerid|1”) in new stack
– Executing DBget(“SIP/123-be73”, “USEROUTCID=AMPUSER/123/outboundcid”)
in new stack
– DBget: varname=USEROUTCID, family=AMPUSER, key=123/outboundcid
– DBget: set variable USEROUTCID to <33818904123>
– Executing GotoIf(“SIP/123-be73”, “1?4”) in new stack
– Goto (macro-outbound-callerid,s,4)
– Executing GotoIf(“SIP/123-be73”, “0?6”) in new stack
– Executing SetCallerID(“SIP/123-be73”, “<33818904123>”) in new stack
– Executing NoOp(“SIP/123-be73”, “CallerID set to 33818904123”) in new
stack
– Executing SetGroup(“SIP/123-be73”, “OUT_1”) in new stack
– Executing GotoIf(“SIP/123-be73”, “0?108”) in new stack
– Executing SetVar(“SIP/123-be73”, “DIAL_NUMBER=00551987654321”) in new
stack
– Executing SetVar(“SIP/123-be73”, “DIAL_TRUNK=1”) in new stack
– Executing AGI(“SIP/123-be73”, “fixlocalprefix”) in new stack
– Launched AGI Script /var/lib/asterisk/agi-bin/fixlocalprefix
fixlocalprefix: Removed prefix. New number: 0551987654321
– AGI Script fixlocalprefix completed, returning 0
– Executing SetVar(“SIP/123-be73”, “OUTNUM=0551987654321”) in new stack
– Executing Cut(“SIP/123-be73”, “custom=OUT_1|:|1”) in new stack
– Executing GotoIf(“SIP/123-be73”, “0?16”) in new stack
– Executing Dial(“SIP/123-be73”, “ZAP/g1/0551987654321”) in new stack
– Requested transfer capability: 0x00 - SPEECH
– Called g1/0551987654321
– Zap/1-1 is ringing
– Channel 0/1, span 1 got hangup request
– Zap/1-1 is circuit-busy
– Hungup ‘Zap/1-1’
== Everyone is busy/congested at this time (1:0/1/0)
– Executing Goto(“SIP/123-be73”, “s-CONGESTION|1”) in new stack
– Goto (macro-dialout-trunk,s-CONGESTION,1)
– Executing NoOp(“SIP/123-be73”, “Dial failed due to CONGESTION”) in new
stack
– Executing Macro(“SIP/123-be73”, “outisbusy”) in new stack
– Executing Playback(“SIP/123-be73”, “all-circuits-busy-now”) in new
stack
– Playing ‘all-circuits-busy-now’ (language ‘en’)
– Executing Playback(“SIP/123-be73”, “pls-try-call-later”) in new stack
– Playing ‘pls-try-call-later’ (language ‘en’)
– Executing Macro(“SIP/123-be73”, “hangupcall”) in new stack
– Executing ResetCDR(“SIP/123-be73”, “w”) in new stack
– Executing NoCDR(“SIP/123-be73”, “”) in new stack
– Executing Wait(“SIP/123-be73”, “5”) in new stack
– Executing Hangup(“SIP/123-be73”, “”) in new stack
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