[Amportal-users] @@@@@@@ ON DEMAND RECORDING @@@@@@ PLEASE H

Hi,

I am using AMP and want to do the following:

During a phone call able to record full of part of conversation. I am
unable to find any documentation as to how to do that. Following is my
envrionment.

I have multiple locations. Each location has its OWN asterisk server. All
Calls are routed via Server located in NY. So call that orignate in UK is
routed via Server in NYC. All I want is for my my CSR making calls to be
able to record calls on demand.

I will greatly appreciate any and everyone with directions on how to
accomplish.

Sincerely,

WK


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I am using Asterisk @ Home Version 1.1


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you will need to upgrade to at least Asterisk 1.2 or AAH 2.X series for the on demand recording.

On 9/27/06, Wasif Khan < [email protected] ([email protected])> wrote:[quote]I am using Asterisk @ Home Version 1.1


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[/quote]


Tom Vile
Baldwin Technology Solutions, Inc
Consulting - Web Design - VoIP Telephony
www.baldwintechsolutions.com
Phone: 518-631-2855 x205
Fax:     518-631-2856

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You indicate no AMP version or Asterisk Version that you are running.

On 9/26/06, Wasif Khan <[email protected] ([email protected])> wrote:[quote]Hi,

I am using AMP and want to do the following:

During a phone call able to record full of part of conversation.  I am
unable to find any documentation as to how to do that.  Following is my
envrionment.

I have multiple locations.  Each location has its OWN asterisk server.  All
Calls are routed via Server located in NY.  So call that orignate in UK is
routed via Server in NYC.  All I want is for my my CSR making calls to be
able to record calls on demand.

I will greatly appreciate any and everyone with directions on how to
accomplish.

Sincerely,

WK


Take Surveys. Earn Cash. Influence the Future of IT
Join SourceForge.net’s Techsay panel and you’ll get the chance to share your
opinions on IT & business topics through brief surveys – and earn cash
http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV


Amportal-users mailing list
[email protected] ([email protected])
https://lists.sourceforge.net/lists/listinfo/amportal-users
[/quote]


Tom Vile
Baldwin Technology Solutions, Inc
Consulting - Web Design - VoIP Telephony
www.baldwintechsolutions.com
Phone: 518-631-2855 x205
Fax:     518-631-2856

Post generated using Mail2Forum (http://www.mail2forum.com)