[Amportal-users] help enabling on demand recording

General Help
1

Currently I’m running asterisk 1.2.8 and freePBX 2.1.1 and trying,
unsuccessfully, to enable the on-demand recording. I have added both
the w and W dial options for both incoming and outgoing in the freePBX
general options. My understanding was that by doing this then when on a
call all we’d have to do is press * then1 to start the recording. Doing
that during a call just seems to send the DTMF to the other person’s ear
and nothing is shown in ARI.

Any advise about what I’m doing incorrectly here?

Thanks,

Mike

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2

John covici wrote:

[quote] What is in your features.conf or features.conf_custom or any file
which that includes? If you look in the sample file in the
asterisk/configs directory in your source, you will see what needs to
happen to enable this.
[/quote]

I have only /etc/asterisk/features.conf and it does not contain much of
what is in the configs directory in the Asterisk source. There is no
_additional or _custom features config files.

However features.conf does contain.

automon => *1 ; One Touch Record

And in the General Settings of freePBX I have

trwW for “Asterisk Dial command options”

and

TwW for “Asterisk Outbound Dial command options”

Which I think is all that should be required to make the call recording
work ?

Now, I do notice that ‘*’ is set up for the “Extension prefix for
dialing direct to voicemail”. Could this be conflicting with the
recording option ?

Here is the complete current /etc/asterisk/features.conf file

;
; Sample Parking configuration
;

[general]
parkext => 70 ; What ext. to dial to park
parkpos => 71-79 ; What extensions to park calls on
context => parkedcalls ; Which context parked calls are in
;parkingtime => 60 ; Number of seconds a call can be parked for (default is 45 seconds)

[featuremap]
;blindxfer => ## ; Blind Transfer
;disconnect => ** ; Disconnect Call
automon => *1 ; One Touch Record
;atxfer => *2 ; Attended Xfer

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