On a find me/follow me I am noticing that on inbound call it logs the wrong
value in the destination field. It should log the called extension. If you
put in an external phone number, such as a cell phone, it logs the external
number instead of the extension. This makes it hard to match up call
records and recordings for a particular extension because it always says
some external phone number.
On a ring group I am noticing that on inbound call it also logs the wrong
value in the destination field. It should log the answering extension. It
logs the ring group number instead of the extension that answered. This
makes it hard to match up call records and recordings for a particular
extension because you never know who out of the ring group actually took the
call.
Is there some option to get the behavior I am looking for? If not, how do I
submit this as a feature request?
Thank you
Michael Shuler
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